MyJacksonEMC 24.2.0

MyJacksonEMC is a mobile application designed to provide members with convenient and secure access to their online accounts, including features such as bill payment, energy usage monitoring, and more.

Here are some of the advantages offered by MyJacksonEMC:

• Members can easily make and view payments through the app.
• Residential members have the option to pay their bills using Visa®, MasterCard®, or Discover® with no convenience fees. They can also sign up for recurring payments.
• Access to billing information and account management is available 24/7 from personal computers, smartphones, and tablets.
• The app allows users to check their daily and hourly energy usage and compare usage history.

For tutorials on how to use MyJacksonEMC, please visit www.myjacksonemc.com.

Additional features offered by the app include:

1. Bill & Pay: Users can quickly view their current account balance, due date, and bill history. PDF versions of paper bills are also accessible directly on mobile devices.
2. My Usage: Interactive tools and graphs are available to analyze current and past energy usage. Users can determine their average energy use and set monthly targets to avoid unexpected high energy bills.
3. Contact Us: Users can easily get in touch with Jackson EMC via email or phone.
4. News: The app provides important updates on topics such as rate changes, outages, energy efficiency tips, and upcoming events.
5. Report an Outage: Users can directly report power outages to Jackson EMC. They can also access outage information and updates.
6. Office Locations: Facility and payment locations can be viewed on a map within the app.